Shipping Policy
Secure1 Clothing Shipping Policy
At Secure1, we strive to deliver your purchases in a timely and efficient manner. Here are our shipping details:
Processing Time
Orders are processed within 1-2 business days of receipt (excluding weekends and public holidays). During high volume periods like sales or new collection launches, the processing time may be extended to 3-4 business days.
Shipping Methods and Delivery Times
We offer several shipping methods:
-
Standard Shipping: Delivery occurs in 5-7 business days after processing. This is available for all domestic orders.
-
Express Shipping: Delivery occurs in 2-3 business days after processing. This is available for all domestic orders at an additional cost.
-
International Shipping: Delivery time varies by destination. Please note that international orders may be subject to customs fees or import duties on delivery.
Shipping Costs
Shipping costs are calculated at checkout and vary based on the shipping method selected and the delivery location. Free standard shipping is offered on domestic orders over a certain amount.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order until it is delivered to you.
Packaging
Your order will be carefully packaged to ensure it arrives in perfect condition. All items are inspected before dispatch.
Contact Us
If you have any questions about our shipping policy or if you encounter any issues with the delivery of your order, please don't hesitate to contact our Customer Service team at support@secure1skate.com. We're here to help!